11/5/2023 0 Comments Free SkyfallRefunds are not permitted in any circumstance where a customer is not satisfied with their choice of seat, or the Venue’s seating arrangement.Īmending your booking: 7 days advance notice is required. This includes, but is not limited to, change in personal circumstances, sickness, travel restrictions, or any circumstances related to Covid-19 which might prevent you from visiting. Refunds/ Amendments are not permitted under any circumstance outside of the cancellation and amendment policy. 15 to 18 years old must be accompanied by an adult.Ĭancellation Policy: Bookings maybe cancelled with a full refund, if more than 14 days advance notice is given. Proof of identification is required, failure to provide such documentation may result in refused entry to AURA SKYPOOL without any refund. After 7pm, guests below 21 years old are not allowed access to AURA. No outside food or drinks are permitted.Īge Policy: Guests below 15 years old are not allowed access to AURA at any time of the day. ![]() The indoor lounge includes a table indoors, you will be able to walk outdoors but pool access is not included. Indoor Lounge Experience are fully redeemable towards food and beverage (unless otherwise stated). For reservations inclusive of a minimum spend, any unredeemed amount on the day is non-refundable, non-transferable and shall be forfeited. Entry prices do not include any food or beverage and are non-redeemable. Complimentary changing facilities and lockers are available. Pool Entry Prices, include access to AURA for the duration of your chosen time slot, allocated seating, use of the 360-degree skypool and 1 complimentary towel per person, additional towel and AURA robe rental is available.
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